Privacy Policy

Welcome to Classic Woodstoves! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us in other ways. By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information
When you use our website or services, we may collect personal information that you voluntarily provide, such as:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (credit card details)

1.2 Technical Data
We may also collect technical information automatically when you visit our website, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited on our site
  • Date and time of visits

1.3 Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and gather information about site usage. Cookies are small files stored on your device that help us remember your preferences and analyze site traffic.

2. How We Use Your Information

2.1 To Process Transactions
We use your personal information to process and fulfill orders, handle payments, and provide customer support.

2.2 To Improve Our Services
We analyze usage data to improve our website, products, and services. This helps us understand user preferences and enhance user experience.

2.3 To Communicate with You
We may use your contact information to send you updates, promotional offers, and newsletters. You can opt out of these communications at any time.

2.4 To Ensure Security
We use your information to detect, prevent, and address fraud, security breaches, and other issues.

2.5 To Comply with Legal Obligations
We may use your information to comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

3.1 Service Providers
We may share your information with third-party service providers who assist us in operating our website, processing payments, and fulfilling orders. These providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.

3.2 Business Transfers
In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction. We will notify you of any changes to the handling of your information as a result of such transfers.

3.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.

3.4 Consent
We may share your information with third parties if you have provided explicit consent for such sharing.

4. Data Security

4.1 Security Measures
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4.2 Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or as otherwise required.

5. Your Rights and Choices

5.1 Access and Correction
You have the right to access, update, or correct your personal information. You can do this by contacting us using the information provided below.

5.2 Opt-Out
You can opt out of receiving promotional communications from us by following the unsubscribe instructions included in each communication.

5.3 Data Deletion
You may request the deletion of your personal information. We will comply with such requests, subject to legal and contractual obligations.

5.4 Cookies
You can manage cookie preferences through your browser settings. Note that disabling cookies may affect your experience on our website.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our website and services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Classic Woodstoves
Email: support@classicwoodstove.com

Thank you for choosing Classic Woodstoves. We are committed to protecting your privacy and ensuring a secure and enjoyable experience on our website.